Terms of business

1. Supplier

Services are supplied by Selino, Danish company registration (CVR) 46767969, 6270 Tønder, Denmark. E-mail: kontakt@selino.dk. These terms apply unless a specific quote says otherwise — where they conflict, the quote wins.

2. Quotes and agreement

• All quotes are in writing and valid for 30 days from their date.
• The quote states what is included, what it costs and when we expect to be finished.
• The agreement is made when you accept the quote in writing — an email is enough.
• Anything not in the quote is agreed as an addendum with its own price before we start on it.

3. Prices and payment

• All prices are in Danish kroner and exclude VAT unless stated otherwise.
• For projects above DKK 15,000 we invoice 50% at start and the remainder on delivery.
• Payment terms are 8 days net unless otherwise agreed.
• Late payment carries interest under the Danish Interest Act plus a DKK 100 reminder fee per reminder.
• Ongoing services (hosting, operations, ad management) are invoiced in advance, monthly or quarterly.

4. Your part

We need text, images, logo and access from you in order to build. If we don't get them in reasonable time, the schedule moves accordingly. You warrant that the material you supply is yours to use — we do not verify rights to text and images you send us.

5. Delivery and approval

You get access to a staging version during the build. On delivery you have 14 days to review the work and report defects. If we hear nothing within those 14 days, the delivery is considered approved. Defects in what we built are fixed at no charge. Requests for changes that are not defects are new work.

6. Rights

• Once the delivery is paid for, you have full rights of use to what we built for you — source code, design and content.
• We retain rights to our own general tools, components and methods, which we reuse across projects.
• We may refer to the project as a reference unless you object. We never publish your company name, figures or screenshots without your consent.
• Third-party software follows its own licences.

7. Hosting and operations

• Hosting and operations is an ongoing agreement at a fixed monthly price.
• Either party may terminate with one month's notice to the end of a month.
• We back up daily and retain backups for 30 days.
• We target 99.5% uptime per month, excluding planned maintenance, which is announced in advance.
• If you terminate, we help you move everything. You take your data and your code.

8. Liability

We are liable under the general rules of Danish law, limited so that our total liability cannot exceed the amount you paid for the delivery in question within the last 12 months. We are not liable for indirect loss, including loss of operation, loss of profit or loss of data, nor for outages or faults at a third party — for example a network provider, a payment provider or an advertising platform.

9. Confidentiality

We treat what we learn about your business as confidential and do not share it. This continues after the project ends.

10. Personal data

Where we process personal data on your behalf — for example when hosting your site — we enter into a data processing agreement. Our own processing is described in the privacy policy.

11. Termination

Either party may stop a project. If that happens, you pay for the work completed up to that point and receive it. If a party materially breaches the agreement, the other may terminate after written notice and 14 days to remedy.

12. Business customers

We supply businesses. Danish consumer law provisions on the right of withdrawal therefore do not apply. If you are a consumer, say so before the agreement is made and we will write it in.

13. Disputes

The agreement is governed by Danish law. If we cannot agree, we first try to resolve it amicably. Failing that, the case is decided by the court in Sønderborg, Denmark, as first instance.